Privacy Policy

We care about you and your privacy, so we have designed this privacy policy in order to inform our users the way we collect any kind of information from them and how we use that information. By using traceymcbeath.com.au (the “website”), you agree to the terms of this Privacy Policy.

This website is run by The Trustee for Tracey McBeath Family Trust (ABN 31 532 627 733), trading as Tracey McBeath, The Health & Healing Coach.

We may collect information such as your name and email address when you contact us with your initial queries, book a session, or sign up for our free guide or emails. Please read this document carefully, and refer to our Terms & Conditions as well. We may change this document or make adjustments from time to time, so please visit this page regularly to stay up to date.

Your personal details will never be directly sold or shared by traceymcbeath.com.au with third party advertisers.

Information and its use

When you book a session, buy a program, use our contact form, or sign up for our free guide or email newsletter, you are asked to enter personal details which may include.

  • Your name
  • Your email address
  • Your phone number, if you choose to give it
  • Anything you choose to tell us in your message or booking questions

We collect the information from you in order to.

  • Provide access to our website and respond to your requests
  • Book and run sessions with you
  • Send you the free guide, and inform you about news, programs and other information relevant to you. All of this is delivered by email, and only if you have opted in.
  • Take payment for sessions and programs
  • Keep the website secure and improve it

You can choose not to provide certain information, but in doing so you may not be able to take advantage of some of our features. You can visit our website, read materials, and browse its contents without giving us any personally identifiable information. To provide you with efficient service, we collect certain technical information automatically, such as your IP address, browser type and the pages you view.

Some of what you tell us in sessions may be sensitive, including information about your health. We treat it with extra care and only use it to support you.

Cookies

When you visit our site we use “cookies” to track some information. Cookies are extremely small packets of information which are stored by your web browser. They allow us to keep track of the number of visitors, recognise repeat visitors, and save user preferences. If your browser rejects all cookies, some parts of the website may not work properly. The cookies are not linked to any Personally Identifiable Information (“PII”).

We use session and persistent cookies. Persistent cookies are stored until they are deleted or expire. Session cookies are stored until you stop browsing. Services we link to, such as Calendly, may also set their own cookies when you use them.

We use Google Analytics to understand how people use our website, such as which pages are viewed and how visitors find us. It uses cookies and collects information like your IP address, browser type and the pages you view. This information may be stored by Google on servers outside Australia. You can stop Google Analytics collecting your information by using Google’s opt-out browser add-on or by turning off cookies in your browser.

Web browser technologies allow you to manage the cookies in your browser. You can delete cookies or set your preferences before you begin browsing a website. Please note that deleting or rejecting cookies may affect your experience of our website.

Web beacons

“Web beacons”, also called “clear gifs” or “pixel tags”, are small transparent images often used together with cookies to collect a small amount of information about visitors. They can also be used in emails to understand how emails are read. Web beacons are not linked to any PII.

Contact terms

Contact. We may contact you personally if there is an issue with your booking or to answer your queries. If you have given us your permission, we may also contact you to ask for feedback.

Email. We send emails to people who signed up on our website or asked us a question. We will never spam you. All emails are sent by us, and we don’t share your personal details with third party sites, other than MailerLite, and in their case only for the purposes of administering our email. You may unsubscribe at any time by following the unsubscribe link in any email. We will take reasonable steps to action your request promptly.

Email database. We collect as little information as needed to provide the best possible experience. In general, we collect your first name and email address. You can ask for your information to be deleted from our email system at any time by emailing tracey@traceymcbeath.com.au.

Payments. Payments for sessions and online programs are processed by a third party payment provider. We do not directly collect or store your payment information.

Who we share information with

We only share information with the services we use to run this business, and only as much as they need to do their job. These are our website host (Diskman), our email provider (MailerLite), our booking tool (Calendly), the video platform used for online sessions, our payment provider, Google Analytics, and Google Fonts, which means your browser connects to Google when a page loads. All companies working for and with us must follow our privacy policy and are not permitted to sell your information or use it except as we authorise, or as the law permits or requires.

Some of these providers store information on servers outside Australia, including in the United States and Europe.

If we share your non-personally identifying information with a third party, your identity will not be revealed.

While developing our business there may be a buying or selling of assets, and your PII may be part of the transferred assets. If this happens, you will be told of any material changes to how your PII is handled.

Disclosure of your information

Disclosure by law. We may reveal information you provide if it is required by law, or if we believe it is needed to protect the rights or property of a third party or this website, or to protect anyone’s safety when violence is used against anyone, including you.

Disclosure to protect against abuse. We have the right, but no obligation, to disclose information you submitted if we suspect it relates to abuse of another person, including child abuse, elder abuse, spousal abuse, neglect or domestic violence. This would be disclosed to suitable authorities, such as child protection agencies, law enforcement or the courts.

Disclosure to law enforcement. We may disclose information to a law enforcement official as required by law, or in compliance with a court order or similar document.

Disclosure with your authorisation. Other uses and disclosures not permitted by law will be made only with your authorisation, which may be revoked at any time, except to the extent that we have already acted on it. Signing up for our email list, which is administered through MailerLite, is an example.

Children

Our website is intended for adults. We do not knowingly collect personal information online from children. We encourage parents to talk to their children about online safety and to monitor their use of the internet.

Security

We use standard industry practices, internally and with our service providers, to keep your personal information secure and to avoid its disclosure except as described in this Privacy Policy. Security during internet transmissions can never be assured. We limit access to personal data to people with a specific need to access it, and we store data on multiple service systems in controlled environments.

Your rights

You have the right to ask to see the information we hold about you, and to update, correct or delete it. You also have the right to tell us not to use your information for marketing. Email tracey@traceymcbeath.com.au and we will respond as soon as we can. We may need to confirm who you are first.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to our privacy policy

We may modify this privacy policy from time to time. We recommend you check it when you visit the website. If we make material changes to this policy, or to how we use or collect your personally identifiable information, we will post the changes prominently before they take effect. We will not make retroactive material changes to how we handle information already collected unless you allow it, or the law requires it.

Conditions of use

If you visit our website, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms & Conditions, including limitations on damages, resolution of disputes, and application of the law of Victoria. If you have any concern about privacy on our website, please contact us with a description of the concern and we will address it as best we can.

Contact

Any questions about this policy may be directed to Tracey McBeath at tracey@traceymcbeath.com.au.

Last updated 4 November 2026